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Available for Work
Virtual Assistant · WordPress Specialist

Shailendra

Kumar

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02 / Services

WordPress & Web Management

WordPress

I manage WordPress environments across the full lifecycle.

Full WordPress site setup: theme installation, configuration, and customisation
Elementor and Gutenberg page building: from templates to custom layouts
WooCommerce store setup: products, shipping zones, payment gateways, and tax rules
Plugin management: installation, updates, conflict resolution, and removal
Site speed optimisation: caching, image compression, and Core Web Vitals improvements
SEO plugin configuration (Yoast, RankMath) and meta management
Security monitoring: firewall setup, malware scanning, and login protection
Regular backups with verified restoration procedures
Uptime monitoring and incident response
Technical troubleshooting: white screens, broken layouts, plugin conflicts
Virtual Assistance

I function as a true operational extension of your team.

Email inbox management: sorting, responding, flagging, and filing by priority
Calendar management: scheduling meetings, blocking focus time, managing conflicts
Online research: competitor analysis, market data, supplier sourcing, and fact-checking
Document creation and formatting in Word, Google Docs, and PDF
Data entry and spreadsheet management in Excel and Google Sheets
CRM data entry, contact management, and record structuring (HubSpot, Zoho)
E-commerce order processing: fulfilment coordination, customer queries, and returns
Meeting coordination: agenda preparation, notes, and action item tracking
Process documentation: SOPs, how-to guides, and workflow documentation
Dark atmospheric architectural detail, moody shadows
Dark atmospheric architectural detail, moody shadows
Dark atmospheric architectural detail, moody shadows
03 / Work

Selected Work

Long-term partnerships built on reliability, not promises.

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6
Client Websites
01
Blog Publishing SupportUnited Kingdom

UK Content Agency

The checklist no one saw.

Behind every article that went live was a checklist no one saw: grammar, compliance, image sourcing, meta fields, category tags, and internal links. We were that checklist, running across six client websites in four industries, making sure nothing slipped through. The agency grew its client base; we made sure their publishing didn't break under the weight of it.

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10+
Years Partnership
02
QuickBooks InvoicingUSA

MEP Home Services

Ten years of invisible precision.

Ten years is not a contract, but it's trust earned invoice by invoice. Since 2015 we have managed MEP Home Services' QuickBooks invoicing, clearing backlogs, eliminating data entry errors, and providing leadership with the financial visibility they need to make confident decisions. The work is invisible when it's done right. That's exactly how they like it.

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100%
Manual Review
03
Beauty E-CommerceUSA

U.S. Medical Doctor

Accuracy over automation.

Every product on her Ruby on Rails store needed individual attention, not a bulk fix, not a workaround. We manually reviewed and corrected every listing, re-entered product data one by one, optimized images, and became her dedicated point of contact for all ongoing catalog management. Accuracy over automation, every time.

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2018
Partnership Since
04
Lead GenerationEurope

The HR-Congress

Relationships, not spray and pray.

Supporting the HR Congress since 2018 means we know their audience better than most people know their own. Personalized LinkedIn outreach, targeted email campaigns, and relationship-led engagement, not "spray and pray." A pipeline of European HR and marketing professionals who actually want to attend, not just fill a seat.

04 / Method

My Working
Method

My approach to every engagement is to understand what's needed, set up systems that make it reliable, and execute consistently.

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01
Step 01

Onboarding & Access Setup

I begin every engagement with a thorough onboarding session. I document every system, credential, and process I'll be working with; everything is in a shared document from day one.

02
Step 02

Audit of Current State

For WordPress engagements: full site audit covering security, performance, plugin health, and content. For VA roles: a review of existing workflows, communication patterns, and priority areas. This tells us what needs fixing before we start building.

03
Step 03

System & Process Setup

I set up the systems that make the work reliable: editorial calendars, task management boards, CRM workflows, backup schedules, and communication protocols. Good systems mean the quality doesn't depend on me having a good day.

04
Step 04

Daily / Weekly Execution

Tasks are completed on schedule, to spec, and with documentation. I provide regular progress updates, not because you need to manage me, but because you should always know where things stand without having to ask.

05
Step 05

Quality Review

Before anything significant goes live, a page launch, a major update, or a batch of data entries, I do a self-review check. I'd rather catch an error before you do than explain one after.

06
Step 06

Regular Reporting

Weekly or fortnightly summary reports covering what was completed, anything that needs your attention, and what's planned for the coming period. Concise, honest, and action-oriented.

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05 / Contact
Let's Connect

If you're building something

worth writing about,

I'd love to hear about it. Let's connect and explore how I can support your operations.

Follow & Connect
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Shailendra Singh
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