
Shailendra
Kumar

WordPress & Web Management
I manage WordPress environments across the full lifecycle.
I function as a true operational extension of your team.

Selected Work
Long-term partnerships built on reliability, not promises.

UK Content Agency
The checklist no one saw.
Behind every article that went live was a checklist no one saw: grammar, compliance, image sourcing, meta fields, category tags, and internal links. We were that checklist, running across six client websites in four industries, making sure nothing slipped through. The agency grew its client base; we made sure their publishing didn't break under the weight of it.

MEP Home Services
Ten years of invisible precision.
Ten years is not a contract, but it's trust earned invoice by invoice. Since 2015 we have managed MEP Home Services' QuickBooks invoicing, clearing backlogs, eliminating data entry errors, and providing leadership with the financial visibility they need to make confident decisions. The work is invisible when it's done right. That's exactly how they like it.

U.S. Medical Doctor
Accuracy over automation.
Every product on her Ruby on Rails store needed individual attention, not a bulk fix, not a workaround. We manually reviewed and corrected every listing, re-entered product data one by one, optimized images, and became her dedicated point of contact for all ongoing catalog management. Accuracy over automation, every time.

The HR-Congress
Relationships, not spray and pray.
Supporting the HR Congress since 2018 means we know their audience better than most people know their own. Personalized LinkedIn outreach, targeted email campaigns, and relationship-led engagement, not "spray and pray." A pipeline of European HR and marketing professionals who actually want to attend, not just fill a seat.
My Working
Method
My approach to every engagement is to understand what's needed, set up systems that make it reliable, and execute consistently.

Onboarding & Access Setup
I begin every engagement with a thorough onboarding session. I document every system, credential, and process I'll be working with; everything is in a shared document from day one.
Audit of Current State
For WordPress engagements: full site audit covering security, performance, plugin health, and content. For VA roles: a review of existing workflows, communication patterns, and priority areas. This tells us what needs fixing before we start building.
System & Process Setup
I set up the systems that make the work reliable: editorial calendars, task management boards, CRM workflows, backup schedules, and communication protocols. Good systems mean the quality doesn't depend on me having a good day.
Daily / Weekly Execution
Tasks are completed on schedule, to spec, and with documentation. I provide regular progress updates, not because you need to manage me, but because you should always know where things stand without having to ask.
Quality Review
Before anything significant goes live, a page launch, a major update, or a batch of data entries, I do a self-review check. I'd rather catch an error before you do than explain one after.
Regular Reporting
Weekly or fortnightly summary reports covering what was completed, anything that needs your attention, and what's planned for the coming period. Concise, honest, and action-oriented.

If you're building something
worth writing about,
I'd love to hear about it. Let's connect and explore how I can support your operations.